Privacy Policy

Last updated: January 13, 2025

Our Privacy Promise

At ExcelDash, your data privacy is our top priority. We built this platform with privacy-first principles. Your dashboards and data are yours alone—our admins cannot access your raw data or dashboards. We are fully transparent about what we collect and why.

Information We Collect

Account Information

  • Email address (for authentication)
  • Full name
  • Country (optional)
  • Company and job role (optional)

Dashboard Data

  • Uploaded files (Excel, CSV)
  • Dashboard configurations and visualizations
  • Dashboard titles, descriptions, and metadata
  • Data source connections (encrypted)

Usage Data

  • Login timestamps and activity logs
  • Feature usage analytics
  • Error logs for debugging
  • Browser type and device information

How We Use Your Data

We use your information to:

  • Provide the Service: Process your data to generate dashboards and visualizations
  • Improve ExcelDash: Analyze usage patterns to enhance features and fix bugs
  • Security: Protect your account from unauthorized access
  • Communication: Send important updates about your account or the service
  • Billing: Process payments and manage subscriptions

⚠️ We never sell your data to third parties. Ever.

Data Security

We implement industry-standard security measures:

  • All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
  • Database credentials and API keys are encrypted
  • Regular security audits and penetration testing
  • Access controls and role-based permissions
  • Automated backups with disaster recovery plans

Data Retention & Deletion

You have full control over your data:

  • Dashboards and data are retained as long as your account is active
  • You can delete dashboards at any time
  • Account deletion removes all your data within 30 days
  • Temporary processing files are deleted after dashboard creation
  • Backup data is purged after 90 days of account deletion

Your Rights (GDPR & CCPA)

You have the right to:

  • Access: Request a copy of all your data
  • Correction: Update inaccurate information
  • Deletion: Request complete account and data deletion
  • Portability: Export your dashboards and data
  • Objection: Opt out of marketing communications
  • Restriction: Limit how we process your data

To exercise these rights, contact us at privacy@exceldash.com

Cookies & Tracking

We use cookies for:

  • Authentication (keeping you logged in)
  • Session management
  • Analytics (Google Analytics - anonymized IP)
  • Preferences (theme, language)

You can disable cookies in your browser settings, but some features may not work properly.

Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing (subject to Stripe's privacy policy)
  • Google Analytics: Anonymous usage analytics
  • Cloud Storage: Secure file hosting (AWS/GCP)

These services have their own privacy policies and security measures.

Children's Privacy

ExcelDash is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or by posting a notice on the platform. The "Last updated" date at the top reflects the latest revision.

Contact Us

If you have questions about this Privacy Policy or your data: